These 20 questions are listed in the frequency by which they are asked
1. Does ON-TIME MEDICAL CARE prescribe or refill controlled substances?
A. No. For a complete list scroll to the bottom of this page.
2. Do you take Self-Pay patients?
A. We do not.
3. Why does your practice require all patients to wear a mask while in your office?
A. Because we see patients with contagious respiratory conditions, such as:
For the well being of our staff and all our patients:
4. Does anyone in the office speak Spanish?
A. No.
5. Are all late appointments really cancelled after 10 minutes?
A. Yes. Our name is "On Time Medical Care" for a reason.
6. How long has your Attending Family Physician been practicing medicine?
A. Dr. Coker has been a Physician since June 2000.
7. How long do I have to complete lab work?
A. 90 days.
8. How long do I have to return for follow-up care if my results are ABNORMAL?
A. It depends on the severity:
9. Why was my prescription refill request denied?
A. Because your last physical was more than a year ago.
10. I need a recommendation (referral / prescription / script / authorization) to see a specialist.
Can Dr. Coker just write me one?
A. No.
11. I was terminated for non payment after one year of my visit. Can you reconsider?
A. No.
12. Why are NEW patients required to have voicemail, text, and email?
A. Lab results and follow up care can be extremely time sensitive.
13. Why do patients have to call from the same phone number that is on their medical chart?
A. To make sure your information is not given to someone pretending to be you.
14. Can I give my husband/wife/parent/secretary/significant other full authority over my medical records and to schedule my appointments?
A. No.
15. Does your practice do "Executive Physicals"?
A. No.
16. My last physical was less than a year ago; can I schedule one with you now?
A. No.
17. I came in for my FREE yearly physical and it got billed as a consultation. Can you resubmit it?
A. No.
18. How do I get my lab results?
A. Go to your app store:
19. I have lab work from a different doctor that I want you to review, can you bill this visit as a physical?
A. No.
20. Do you have a HIPAA compliant email?
A. Yes.
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Details for question # 1 From the top
1. Does ON-TIME MEDICAL CARE prescribe or refill controlled substances?
A. No. They include the following:
ADD/ADHD
ANXIETY
CONTROLLED SLEEP MEDS
PAIN MEDS
** If you need these meds we advice you to contact a Psychiatrist and/or a Pain Specialist **